JRD Systems - Senior Technical Business Analyst

Job Summary:

Key Responsibilities:

- Facilitate workshops and meetings to align on objectives and refine business needs.

- Develop clear and concise functional specifications, including user stories and acceptance criteria.

- Model current and future business processes, identifying opportunities for optimization, particularly in human-in-the-loop scenarios.

- Maintain meticulous, well-structured documentation using Confluence and ensure all project materials are up to date.

- Work with cross-functional teams to ensure business requirements are effectively translated into technical deliverables.

- Define and support User Acceptance Testing (UAT), including test case development and validation of solutions against business needs.

Technology Proficiency:

- Microsoft Planner for task management and project tracking.

- Confluence for collaborative documentation.

- Git for version control and collaborative updates to project materials.

- Jira experience for workflow and issue tracking (preferred but not required).

Required Qualifications:

- Strong analytical and problem-solving skills with the ability to interpret complex data and recommend actionable solutions.

- Excellent communication and interpersonal skills to work with both technical and non-technical stakeholders.

- Experience with Agile methodologies and working in cross-functional teams.

- Proficient in requirements gathering techniques such as interviews, workshops, and surveys.

- Highly organized with a strong commitment to thorough documentation and due diligence.

- Knowledge of data visualization tools and techniques is a plus