Jos Alukkas - Senior Information Technology Manager

Senior Information Technology Manager

Responsibilities:

- Develop and implement an IT strategy that aligns with the organization's business goals.

- Evaluate emerging technologies and assess their potential impact on retail operations.

- Provide strategic guidance on technology investments and initiatives.

- Plan, implement, and maintain the organization's IT infrastructure, including systems, data, networks, and cloud services.

- Ensure the security, integrity, and reliability of IT systems and data.

- Manage and optimize cloud infrastructure (Azure, AWS).

- Prepare and manage the IT budget, ensuring cost-effective allocation of resources.

- Monitor and control IT expenditures, identifying opportunities for cost savings.

- Provide regular budget reports and forecasts to senior management.

- Recruit, train, and manage a high-performing IT team.

- Evaluate team performance and provide coaching and mentorship.

- Foster a collaborative and supportive team environment.

- Translate business requirements into functional and technical specifications for D365 and other systems.

- Design, customize, configure, and integrate D365 and related applications.

- Develop and implement solutions using Power Platform tools (Power Automate, Power BI).

- Manage relationships with external IT vendors and service providers.

- Negotiate contracts and ensure service level agreements (SLAs) are met. -

- Evaluate vendor performance and ensure alignment with business needs.

- Ensure compliance with relevant industry standards and regulations.

- Implement and maintain robust data security measures to protect sensitive information.

- Conduct regular security audits and assessments.

- Lead and manage IT projects, ensuring on-time and within-budget delivery.

- Develop project plans, timelines, and budgets.

- Monitor project progress and provide regular status updates.

- Communicate effectively with internal and external stakeholders.

- Collaborate with other departments to ensure alignment and effective communication.

- Provide technical guidance and support to non-technical users.

Experience & Qualifications:

- Minimum 10 years of total IT experience.

- At least 6 years of experience in IT management within the retail industry.

- At least 4 years of experience in a senior IT leadership role.

- Strong understanding of D365, SCM, and Power Platform (Power Automate, Power BI).

- Experience with cloud technologies (Azure, AWS).

- Knowledge of cloud computing, data analytics, and emerging technologies.

- Proficiency in network administration, system administration, and database management.

- Experience with Zoho CRM is a plus