IT Business Analyst

- Support project timelines by identifying and mitigating risks and resolving requirements-related bottlenecks.

- Drive continuous improvement by identifying opportunities for process optimization and efficiency.

- Utilize data-driven insights to inform strategic decisions and demonstrate the impact of business analysis.

- Foster a culture of collaboration, agility, and innovation.

THE STUFF THAT SETS YOU APART:

Must-Have Experience:

- Proficiency in Agile project management tools (JIRA, Trello, Azure DevOps).

- Strong analytical skills with the ability to interpret data and provide actionable insights.

- Demonstrated ability to map end-to-end customer journeys, identifying pain points and opportunities for automation or optimization through technology.

- Proven ability to work cross-functionally with Marketing, Product, Engineering, and Legal teams to gather requirements, prioritize features, and ensure successful delivery of MarTech initiatives.

- Strong analytical mindset with experience in turning raw data into insights through dashboards and reports.

- Familiarity with SQL, Excel, and visualization tools like Looker or Power BI.

- Experience in gathering and documenting business requirements.

- Understanding of technologies and platforms such as:

- Monetate or other Personalisation and AB testing platforms