Iris Software - Research Manager

Job Description:

- This is a manager level position in the "Research" team within the "Marketing" function.

- The purpose is to support sales, practice, delivery and marketing by working on areas like market intelligence, account intelligence, client intel, competitors analysis, tracking & monitoring of key data sets, persona based analysis, org charts, social & professional media,.

Responsibilities:

- Manage stakeholders & their expectation by working closely with them on their research needs with a goal to make them our promoters within the organization.

- Develop strong relationships with stakeholders in the US, Canada & India geo and drive collaboration to achieve business objectives & get positive feedback for research group.

- Interacting with stakeholders on regular basis, understanding their research requirements, scoping framework, planning and deliver results within the timelines.

- Develop execution plans for research projects, prioritization & allocation of assignments,.

- On-demand + proactive research support across industries, campaigns & technologies.

- Identify research process improvements + develop new processes, tools and build research specialization within strategic growth areas / accounts / industries / verticals.

- Team Management : Train, mentor and develop team members & responsible for their growth.

- Maintain internal knowledge base, CRM, repositories, resources & project management tools.

- Functional reporting & dashboards on weekly basis - create, maintain and innovate.

- Provide end-to-end research support to business units & sales team members.

Candidates will be preferred if they have:

- Understanding and experience with industries like - Banking & Finance, Insurance, Pharma, Medical Devices, Healthcare, Logistics & Manufacturing.

- Minimum of 5 years of proven and progressive stakeholder / people / team management in the same role.

More info:

Shift Timings:

- Overlapping hours between India (IST) & US (EST).

- Availability must be till 1 pm EST.

- Flexible as per the requirements & project needs.

- Hybrid Work Policy.

- 3 days work from office is Mandatory.

- Adherence to Return to Office (RTO) policy.