Education: B./ MS / BE/ B.Tech / MBA.
Experience: 5-15 Years.
Location: Indore, Noida, Bangalore.
About Us
We are a product company delivering [brief description - e., enterprise data platforms, AI-driven tools, etc.], helping clients maximize value through seamless implementations and expert support.
Our Professional Services team ensures successful deployments, customizations, and onboarding for our customers worldwide.
Job Summary
As a Project Manager in the Professional Services team, you will lead the delivery of customer projects from kickoff through go-live.
You will coordinate across internal teams (engineering, solutions, support) and client stakeholders to ensure projects are delivered on time, within scope, and aligned to customer goals.
Key Responsibilities
- Lead end-to-end implementation and onboarding projects for customers.
- Own project planning, scoping, scheduling, and execution.
- Act as the primary point of contact for customer stakeholders during delivery.
- Collaborate with solution architects, engineers, and other internal teams to meet delivery timelines.
- Proactively identify risks and develop mitigation plans.
- Ensure clear communication and expectation-setting throughout the project lifecycle.
- Conduct post-implementation reviews and handoffs to support or customer success teams.
Requirements
- 4-7 years of project management experience, preferably in a Professional Services or B2B SaaS environment.
- Proven ability to manage complex customer-facing projects with multiple stakeholders.
- Strong organizational, communication, and leadership skills.
- Experience with project management tools (e., Jira, Asana, Smartsheet, MS Project).
- Familiarity with enterprise software implementation, integration, or data onboarding is a plus.
- PMP, PRINCE2, or equivalent certification is a plus.
Nice to Have
- Experience working in a fast-paced startup or product company.
- Domain knowledge in Banking and Financial industry (large banks), large enterprises.
- Ability to manage international clients and distributed teams.
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