About the Role - Career Assist Manager
We are looking for a dynamic and proactive Career Assist Manager to join our IIMJobs team under the L&G (Learn & Growth) vertical. The ideal candidate will have strong EdTech experience, excellent communication skills, and a consultative sales mindset. This individual will play a critical role in retaining existing partners (like Emeritus, Simplilearn, etc.) and acquiring new clients by showcasing the value of our platform.
Key Responsibilities
Client Retention & Relationship Management
- Maintain strong relationships with existing EdTech clients such as Emeritus, Simplilearn, and others.
- Regular check-ins to ensure deliverables are on track and value is being delivered.
- Upsell new services and solutions to existing partners where relevant.
New Client Acquisition
- Work on qualified leads and actively reach out to potential partners.
- Schedule and conduct virtual and in-person meetings to present our platforms offerings and business value.
- Develop customized solutions for client needs and drive end-to-end sales conversion.
Operational & Coordination Tasks
- Manage and maintain onboarding trackers, performance sheets, and client documentation.
- Send regular updates and reports to clients, maintain follow-up cycles, and ensure no communication gaps.
- Coordinate internally with different teams (tech, product, marketing) to ensure timely execution of client requirements.
Desired Skills & Experience
- 45 years of EdTech experience, preferably in B2B/partner management roles.
- Proven ability to retain and grow client accounts while managing end-to-end onboarding and execution.
- Excellent written and verbal communication skills.
- Strong organizational abilities able to manage multiple stakeholders and tasks simultaneously.
- Comfortable with tools like Google Sheets, Excel, CRMs, and client communication platforms.
- Self-driven, enthusiastic, and target-oriented.
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