IndiGo - Manager - Industrial Relations

Job Purpose: This role has core focus on Employee Relations, managing the delivery of Employee Relations strategies.

Principal Accountabilities:

- Support Head of ER, HR Directors & Partners and Station managers on a wide range of employee relation issues, labour law and court matter.

- Execute the ER policy, processes, and tools to deliver required changes at all levels of the organisation

- Set direction, create policy and offer expert advice in all matters relating to collective bargaining and industrial relations issues.

- Identify current & potential risks at stations and evolve plans to mitigate.

- Build ER skills and expertise across the stations, including capabilities in labour legislations.

- Co-ordinate and integrate all ER activity across the business into a coherent plan

- Support and align cultural and behavioural change necessary for all ER programmes

- Foster strong links with external networks and share best practice in the field of Employee Relations.

- Handle labour dispute between employee and company, as a liaison to labour officials

- Manage the compliance tools and assure the data sanctity with due compliance.

- Analyse & evolve the existing ER monitoring systems, using new digital platforms.

- Responsible for updating self on the changes to labour laws, arbitration/court decisions and anything else that may affect union-management relations or employee-management relations.

Key interfaces:

- Line management and senior stakeholders

- HR Business Partners

- Employment Law team/External legal advisors

- Social media & Internal comms team

- Industry and subject matter networks

- Liaison with Govt. Agencies (Labour officials, PF officials, ESIC officials)

Skills (practiced capability/behavior):

- Experience of complex union negotiations / consultations

- Strong knowledge of Factory Act, S&E, Contract Labour (R&A) Act, EPF, ESIC, and other applicable labour laws & new wage code

- Excellent communication and influencing skills

- Excellent decision making & problem-solving skills