Who We Are:

- At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere.

- We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals.

- Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.

Purpose:

- Reporting directly to the West Coast Manager, the role shall be primarily responsible to manage vessel agency and associated ISS activities in port of Mumbai, Dharamtar, Dighi, Jaigad and any other port as decided by the west Coast Manager.

- The role has P&L (profit and Loss) responsibility to achieve Revenue and EBITDA targets allocated by West Coast manager.

- Being Port Manager for Chennai location, ensure all location team members are aligned with Inchcape process and ensure to comply with ISS QMS & QHHSE policies.

Scope of Role:

- Head the (Location - AOR) Marine teams and all Vessel Operations.

-Oversight of all ports under the Area of Operation as described by West Coast Manager.

- Coordination of all vessel's operation & crew logistics at respective port Locations.

- Oversee of monthly KPI reports and weekly intelligence reports to submit to Intelligence team, Coast Manager and Country Manager - India.

- Supervision and guidance of junior staff and training them in the Inchcape way.

- Ensuring all QMS & QHSSE standards are being followed in the execution of all operational activities comply with set procedure as per ISS Standards, Jointly with the location teams regularly re-visit and update the relevant QHSSE documents and save on location Marine Shared folders.

- Utilise ONEDA system and Optic as per Standard Operating Procedures

- Oversee to Location team members updation OneDA and Optic and ensure to set KPI are met.

- Complete all LMS Training (including Mandatory training) on timely basis.

- All Open Jobs / CAR's for locations to be promptly closed

- Vendor management to be overseen and handled properly.

- Develop and maintain a good relationship with Senior Port / Customs / Immigration Officials.

Duties and Responsibilities:

P&L Responsibilities:

Responsible to West Coast Manager and Area Manager South Asia for ensuring allocated revenue and EBITDA budget are achieved.

Sales and marketing:

- Work jointly with team as well as Management / commercial team members to review market and port businesses.

- Identify new business opportunities and assist the commercial team in winning new business so that the budgeted revenue can be achieved.

- Role will require meeting customers to develop and retain relationships.

- May also require to travel out of India to meet customers subject to approval as per ISS policies.

Co-ordination, Supervision and Monitoring:

- Supervision and monitoring all Operation and Documentation activities on day to day basis and to ensure all processes are carried out in a timely and professional manner based on the Company's objectives, overseeing all documentations and assignments and to ensure appropriate documentations / clearances are done.

- Formulate guidelines to implement right shipping practices & procedures for the team and align local SOP as needed.

- Ensure compliance to customs regulation & tariff for import / export and marine/cruise statutory tariff.

- Oversee submission of shipping documents to port & customs, payment of Light dues.

- Ensure LPA's adherence to principal's procedure.

- Follow-up for invoices from Port and local vendors so as to avoid delays in closing appointment.

- Check Invoices received / log and updated in OneDA system.

- Evaluate information /results and choose the best solution to solve problems.

- Monitor Locations Vendors such as Documentation agent's, Hotel and Transport etc. performance and evaluate annually.

Marine Operations:

- Knowledge of Chennai port and her local regulations (experience in chennai port required)

- Key compliance requirements for foreign vessels

- Coordination with port authorities

- Operational Scenarios / Problem-Solving

- Team Leadership and Coordination

- Oversee declaration and advance notifications pertain to the vessels handling at location and ensure smooth service delivery.

- Oversee communications with all concerned parties, including Terminal/ Shippers and Receivers.

- Oversee communications with Master/ Principals on Pre- arrival requirements

- Oversee Vessel inward outward clearance.

- Oversee crew logistics arrangements and take corrective actions where necessary.

- Oversee vessel requirements, delivery of CTM, spares, repairs, supply, medical assistance, survey

- Coordinating with the principles for DA Queries and with DAC team when required.

- Ensuring prefund against PDA prior vessel arrival for SPOT calls and from HUB customers/principals as and when required.