Impact Guru - Telesales Manager

About the Role: We are looking for an experienced Team Manager from the health insurance industry to manage a team of 12-15 tele callers.

The role focuses on upselling health insurance products to donors on our crowdfunding platform.

You should have a proven sales track record, strong MIS & dialer management skills, and experience in training and motivating teams.

Key Responsibilities:

- Lead & manage a team of 12 tele callers to achieve sales targets.

- Drive upsell campaigns for health insurance products to existing donors.

- Manage dialer setups, lead allocation, data churn, and CRM updates.

- Prepare and present daily/weekly/monthly MIS reports.

- Conduct team training, coaching, and performance reviews.

- Ensure 100% compliance with IRDAI and company sales guidelines.

Required Skills & Experience:

- Mandatory: 7-10 years in health insurance telesales, with min.

- 3 years as Team Leader.

- Proven sales performance in health insurance domain.

- Strong knowledge of dialer operations, CRM tools, and Excel-based MIS.

- Excellent team management, communication, and motivation skills.

- Ability to analyze data and improve sales conversion rates.

What We Offer?

Competitive salary + performance incentives.

Career growth in a fast-paced, impact-driven organization.