Head - Training

Role: Training Head

Experience: 8-15yrs.

Location: Bangalore.

Responsibilities:

- Map out annual training plans for management, HR, customer support and more.

- Design and develop training programs (outsourced and/or in-house).

- Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes).

- Market available training to employees and provide necessary information about sessions.

- Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.

- Use known education principles and stay up-to-date on new training methods and techniques.

- Design, prepare and order educational aids and materials.

- Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.

- Gather feedback from trainers and trainees after each educational session.

- Partner with internal stakeholders and liaise with experts regarding instructional design.

- Maintain updated curriculum database and training records.

- Host train-the-trainer sessions for internal subject matter experts.

- Manage and maintain in-house training facilities and equipment.

- Research and recommend new training methods, like gamification.

Requirements and skills:

- Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role.

- Hands-on experience coordinating multiple training events in a corporate setting.

- Extensive knowledge of instructional design theory and implementation.

- Adequate knowledge of learning management systems and web delivery tools.

- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate).

- Familiarity with traditional and modern job training methods and techniques.

- Experience with e-learning platforms.

- MS Office proficiency.

- Advanced organizational skills with the ability to handle multiple assignments.

- Strong communication skills.

- Bachelor's/Master's degree in education, Training, HR or related field.