Head - Retail Operations - Women's Apparel Startup
About MetaMorph:
Weve helped more than 220 startups and multiple hires (and counting), providing them with the platform and opportunities they deserve.
About Our Client:
Positioned in the affordable premium segment, it caters to millennial and Gen Z consumers with trendy, everyday ethnic-fusion styles.
Job Description:
- This role involves leading franchise operations, identifying new properties for store expansion, ensuring operational excellence, and building a high-performing retail team.
- The ideal candidate will have strong expertise in retail management, franchise relations, property negotiations, and market analysis.
Key Areas of Responsibilities:
Franchise & Store Expansion
- Manage franchise operations, ensuring alignment with brand standards.
- Negotiate and finalize property lease agreements and franchise contracts.
Retail Operations Management
- Implement operational policies, SOPs, and compliance standards.
- Monitor store performance, sales, and profitability.
Team Leadership
- Drive training and development programs to enhance performance.
- Foster a customer-centric culture across retail outlets.
Market Analysis & Strategy
- Develop and execute retail expansion strategies to maximize market share.
- Monitor competitor activities and suggest innovative solutions.
Financial & Performance Management
- Set performance benchmarks and regularly review KPIs.
- Prepare and present business performance reports to management.
Key Requirements:
Qualifications & Skills:
- 8+ years of experience in retail operations, with at least 5 years in a leadership role.
- Strong background in franchise management and property acquisition.
- Proven ability in team handling, business expansion, and operational excellence.
- Strong analytical, negotiation, and decision-making skills.
- Excellent leadership, communication, and stakeholder management abilities.
Preferred Skills:
- Strong understanding of retail market trends and customer behavior.
- Ability to drive multi-location operations with efficiency.
- Proficiency in MS Office, ERP systems, and retail management tools.
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