Head - Operations - Construction/Real Estate Business

Key Responsibilities

1. Operational Excellence, Center Leadership & People Management:

- Establish and implement operational processes that align with global standards.

- Lead, mentor, and manage all employees at the Bengaluru center, fostering a high-performance work culture.

- Ensure that the centers execution aligns with global business objectives and expectations.

- Define and implement key performance indicators (KPIs) and standard operating procedures (SOPs) across engineering, IT, HR, and administrative functions

- Monitor performance across the team over set KRAs and KPIs.

2. Cost Management & Operational Efficiency

- Own and manage the centers P&L, driving cost optimization and efficient resource utilization.

- Identify and implement best practices to minimize operational costs and maximize output.

- Enhance project audit readiness and maintain robust internal controls and compliance mechanisms.

3. HR Oversight

- Work closely with internal or external HR partners to manage recruitment, onboarding, performance reviews, retention, and employee lifecycle management.

- Promote a culture of engagement, accountability, and growth.

4. Governance & Compliance:

- Ensure all operations and projects adhere to local, state, and national real estate regulations and compliance standards.

- Enhance project audit readiness and maintain robust internal controls.

5. Liaison & Global Coordination

- Act as the primary interface between the Bengaluru center and Dubai HQ, ensuring strategic alignment and clear communication.

- Coordinate with senior leadership and project stakeholders across geographies for smooth execution of initiatives.

6. Vendor & Facility Management

- Oversee vendor relationships, facility management, IT support, and infrastructure operations to ensure business continuity and service quality, if required.