Head - Operations - BFS

- The Chief Operations Office (COO) is the strategic center of the Group, focused on delivering efficient processes relating to the origination, production, validation and fulfilment of transactions and trades across the Group, as well as key regulatory programs.

- Core to the functions of the COO is a focus on customer.

- Every single process that we execute has a significant impact on the customer experience.

The COO Role Includes:

- Operations

- Privacy EU program

- Program of Action

- COO will lead the transformation of the Group to digitize end to end in order to streamline our processes and improve the customer experience.