Head - Human Resources - Outsourcing Services

Are you a strategic HR leader with a passion for building and mentoring high-performing teams? AAR Consultancy, on behalf of our esteemed MNC client in Hyderabad, is searching for a dynamic Head of HRO Services.

This is a senior leadership role where you'll drive the entire HR Outsourcing function, overseeing key areas like payroll, garnishment, tax processing, data management, and a large-scale call center. You'll be the architect of operational excellence, responsible for leading and developing a large team while ensuring our HRO services align with the client's strategic business goals.

Key Responsibilities

- Strategic Leadership: Lead and mentor a team of 500+ HRO professionals, fostering a culture of high performance and continuous improvement.

- Operational Excellence: Analyze and enhance existing HRO and payroll processes to boost efficiency and accuracy.

- Workforce Management: Develop and implement workforce planning strategies, ensuring optimal staffing and skill levels to meet changing demands.

- Budget & Finance: Develop and manage the departmental budget, monitoring expenditures and implementing cost-control measures.

- Data-Driven Decisions: Establish KPIs and use data analytics to track performance, providing strategic insights to senior management.

- Employee Engagement: Design and implement programs that foster a positive workplace culture, improve retention, and gather employee feedback for continuous improvement.

Qualifications:

- A Bachelor's degree in Human Resources, Business Administration, or a related field is required; a Master's degree is preferred.

- 10-15+ years of experience in HRO management, with at least 5 years in a leadership role.

- Proven experience managing an overall team size of 500+ headcount.

- Exceptional leadership, communication, and interpersonal skills.

- Proficiency in Microsoft Office Suite and HCM software.

- Strong analytical, problem-solving, and project management abilities in a fast-paced environment.