Posted By
Pallavi Goyal
AGM - BD & Operations at Uberlife Consulting Private Limited
Last Active: 24 September 2025
Posted in
HR & IR
Job Code
1602586

Head - Functional Training (PCDR) | Premium Dining Group
Location: Mumbai, India
Experience: 12-18 years
Function: Learning & Development / Training
Industry: Hospitality / Premium Dining / QSR / Retail
Salary: Competitive, aligned with leadership benchmarks
About the Company:
A fast-growing premium dining group redefining luxury experiences across India. With a portfolio of high-end restaurants and experiential formats, we are committed to excellence in service, culture, and operational precision.
Role Overview:
We are seeking a strategic training leader to drive functional capability across our premium dining formats. This role will anchor training design, delivery, and impact measurement across FOH, BOH, and leadership cohorts-ensuring every team member embodies our brand promise.
Key Responsibilities:
- Design and implement functional training frameworks across formats (PCDR, QSR, luxury dining)
- Lead SOP training, statutory compliance modules, and product knowledge rollouts
- Partner with Operations and HR to drive performance coaching and service excellence
- Support new store openings with tailored training interventions
- Build and mentor a high-performing training team across geographies
- Track training effectiveness and align with business KPIs
- Champion culture-building and guest experience standards
Qualifications:
- Graduate/Postgraduate in Hospitality, HR, or related fields
- 12+ years of experience in training within hospitality/QSR/retail
- Proven leadership in multi-format training environments
- Strong stakeholder management and facilitation skills
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Posted By
Pallavi Goyal
AGM - BD & Operations at Uberlife Consulting Private Limited
Last Active: 24 September 2025
Posted in
HR & IR
Job Code
1602586