Head - Enterprise Program Management Office - Banking & Financial Services

Role Profile: Head of Enterprise Program Management Office (EPMO) in Banking and Financial Services

Industry - BANKING

No of Positions : 1

Experience: VP Level - 10-15 Years or more relevant experience

Reporting to : Chief Digital and Information Officer

Location: Onsite - Kuala Lumpur

Employment Type: Full-Time/Permanent

The Head of EPMO is a senior leadership role responsible for overseeing and coordinating the organization's project portfolio, ensuring alignment with strategic objectives, and driving project success across the enterprise13. This position reports directly to the Chief Executive Officer or Chief Information Officer and works closely with the senior management team18.

Key Responsibilities

Strategic Leadership

- Establish and maintain the EPMO structure, governance framework, and organizational processes

- Align project portfolio with organizational strategy and facilitate project selection and prioritization

- Develop and implement project management methodologies, standards, and tools across the enterprise

Portfolio Management

- Oversee the enterprise-wide project portfolio, balancing resources, budgets, and timelines

- Monitor project progress, performance, and risks across the portfolio

- Provide regular status reports and insights to senior management

Resource Management

- Manage resource availability and capacity across projects

- Coordinate specialized projects involving multiple departments and external agencies

Process Improvement

- Continuously improve project management processes and methodologies

- Conduct lessons learned sessions and implement best practices

Stakeholder Management

- Build collaborative relationships with divisional project leaders and senior stakeholders

- Ensure clear communication and expectation management with all stakeholders

Qualifications and Skills

- Extensive experience in project and program management within the banking or financial services industry

- Strong understanding of project management methodologies and frameworks

- Proven leadership experience in managing large-scale business transformation initiatives

- Excellent communication and stakeholder management skills

- Strategic thinking and ability to align projects with organizational goals

Key Performance Indicators

- Successful delivery of projects within scope, time, and budget constraints

- Improved project management maturity across the organization

- Alignment of project portfolio with strategic objectives

- Effective resource utilization and capacity management

- Stakeholder satisfaction and engagement levels

This role is crucial in driving organizational success through effective project management, ensuring that the banking and financial services institution can adapt to changing market conditions and regulatory requirements while delivering value to customers and stakeholders