Head - Category - Pharmacy & Lab

About The Role:

We are looking for an experienced and entrepreneurial Pharmacy Leader to take full ownership of our Pharmacy & Lab vertical - overseeing P&L, operations, market expansion, category strategy, and team leadership.

This role requires strong domain knowledge, strategic thinking, and executional excellence to integrate retail and digital pharmacy models, and scale across the UAE.

You will be responsible for leading a portfolio of over 40 pharmacy outlets, driving retail performance, category growth, and customer experience.

Key Responsibilities:

- Full P&L ownership of the pharmacy & lab vertical under the TruDoc umbrella

- Lead, manage and scale retail pharmacy operations across 40+ outlets

- Build and execute go-to-market, pricing, and assortment strategies for pharmacy and lab services

- Partner with Product and Tech teams to digitize retail offerings and customer journeys

- Drive pharmacy excellence through process design, compliance, and team performance management

- Optimize supply chain, inventory, and procurement in collaboration with vendors and partners

- Lead category management, promotions, and partnerships to drive revenue and customer acquisition

- Build and lead a high-performing team across operations, merchandising, and commercial strategy

- Deliver insights, dashboards, and strategic plans to the leadership team

Requirements:

- 8 - 10 years of experience in retail, e-commerce, pharmacy, or healthcare leadership roles

- Pharmacy industry experience is strongly preferred; exposure to lab services or digital health is a plus

- Proven track record of category ownership, business building, and vertical scaling

- Strong cross-functional leadership across strategy, finance, operations, and GTM

- Excellent analytical, commercial, and decision-making skills

- Comfortable with a fast-paced, high-growth, startup-like environment

- Based in Dubai or willing to relocate; VISA assistance provided

Preferred Industry Background:

- Digital Health / Pharmacy Retail

- E-Commerce / Q-Commerce

- FMCG/Retail category leadership with health or wellness exposure

Benefits

What We Offer:

- Competitive Compensation: A salary and benefits package that rewards your expertise and contributions

- Career Growth: Opportunities to learn new skills and advance your career in a fast-paced, dynamic environment

- Supportive Environment: Work alongside industry veterans in a collaborative setting that values your input

- Meaningful Work: The satisfaction of knowing your work makes a positive impact on patients' lives every day