About the job:

Position Summary and Primary Responsibilities:

- Serves as a liaison between Information Technology and business units to identify and address business needs and resolve complex system problems.

- Documents functional specifications in detail and provides direction to technical staff in development.

- Provides project leadership for the development and support of new and existing applications.

- Possesses and maintains an up-to-date understanding of business systems and industry requirements.

- Demonstrates excellent communication skills throughout interaction with all levels of the organization.

- Provide support for user problem resolution.

- Strong knowledge in Infor platforms with experience as Infor LN Business Analyst in functional modules of Warehousing, Manufacturing, Projects, Quality & Distribution.

- Understands business process and technical programming to support Infor ERP LN.

Essential Duties and Responsibilities:

- Will include the following, but other duties may be assigned:

- Identify gaps / improvements in Business Processes areas of Sales, Purchase, Manufacturing, Warehousing, Projects & Quality packages.

- Experience of integrations with PLM, CRM, MES, Data warehouses and Time & Attendance is highly desired.

- Implementing concepts of Business Intelligence & KPI reporting, is an asset

Work with users and the department manager to:

- Analyze business processes, identify and propose new business processes or program changes to address specific requirements.

- Create appropriate specification documents including time and cost estimates.

- Identify, analyze, design and develop program changes consistent with division and Corporate standards and best practices.

- Identify and resolve errors or problems with existing programs.

- Identify, resolve or improve on systems performance.

- Specify reporting requirements.

- Specify form requirements.

- Develops detailed functional specifications for hand-off to technical staff (Offshore and Onshore)

- Develop supporting flowcharts, tables, diagrams, formulas and methods for solving business problems, incorporating infrastructure requirements and interfaces

- Research alternative business solutions and, where appropriate, document cost, recommend, present and justify such alternatives.

- Provides configuration development and support for Infor LN ERP applications; some WEB based applications as required

- Prepare and update necessary documentation and assist in developing and maintaining system documentation.

- Provide technical expertise to the users in solving day-to-day issues.

- Provide training to the users, when appropriate.

- Ensures all specifications and related activities comply with the global Harsco compliance standards and procedures.

- Contributes budget input for assigned areas as requested.

- Creates and maintains detailed project plans and work assignments. Achieves specified target dates and adheres to budget.

- Manages vendors and consultants as required. Develops and evaluates vendor proposals as required.

- Manages multiple priorities successfully.

- Actively participates in business planning activities.

Basic Qualification:

Education:

- Associate degree required in Information Systems, Computer Science or a closely related discipline or equivalent experience.

- 15 years of Infor ERP LN Business Analyst in Warehousing, Planning, Manufacturing, Projects, Quality & Distribution experience desired.

- Project management certification desired.

Experience:

- Must have a minimum of Fifteen years experience in a Infor LN business analyst role.

Preferred Qualifications:

Education or Experience:

- Bachelors Degree in Information Systems, Computer Science or a closely related discipline

- 10 years of Infor ERP LN Business Analyst in Warehousing, Planning, Manufacturing, Projects, and Quality & Distribution experience desired.

- Previous Lean or Six Sigma or other continuous improvement experience.