
JD - Liaison Head
Job Purpose:
The Head - Liaison is responsible for leading and overseeing all Liaisoning activities across PMC, PCMC, PMRDA, and other statutory authorities, ensuring timely approvals and NOCs for multiple real estate projects. The incumbent is also expected to drive strategic process improvements, ensure timely and project-aligned approvals, and establish transparency and governance in all liaison and compliance functions.
Key Responsibilities:
- Liaise with senior officials from PMC, PCMC, PMRDA, and other urban/local authorities to resolve matters impeding project progress.
- Responsible for securing all project sanctions, NOCs, and approvals (Civil, Fire, Electrical, etc.) within the defined timelines.
- Strategize and fast-track approval processes by proactively identifying potential roadblocks and mitigating them.
Strategic Initiatives & Process Improvements:
- Drive standardisation and automation of Liaisoning and compliance processes across projects for consistency, speed, and real-time tracking.
- Streamline the project-wise status dashboard, including tracking pending approvals and seng up triggers for follow-up actions.
- Establish a standard project-wise liaison budgeting mechanism for transparency and monitoring.
- Create standardised reporting mechanisms with automated trackers to provide visibility to senior leadership.
- Strategically drive the pace of approvals in line with project schedules, ensuring timely handover of approvals and NOCs to meet execution milestones.
- Coordinate with internal stakeholders to ensure timely sharing of information necessary for external approvals.
- Pre-empt potential issues by analysing regulatory trends and department backlogs and identifying high-risk zones.
- Liaise with government bodies proactively to mitigate roadblocks and safeguard enterprise risks.
Compliance Management RERA, EC, MPCB:
- Oversee registration and compliance with RERA, including timely updates.
- Oversee EC and MPCB approval processes, ensuring ongoing compliance.
Leadership & Reporting:
- Oversee the RERA, EC, and MPCB teams, conducting audits and reviews.
- Establish project-wise dashboards and ensure real-time status visibility.
- Share updates and critical reports regularly with internal stakeholders.
Stakeholder & Relationship Management:
- Build strong relationships with key government authorities and regulatory bodies.
- Develop and maintain external relationships to ensure support from government agencies and regulatory bodies.
- Represent the organization in meetings and handle escalations effectively.
Litigation Support:
- Coordinate with the Legal team to support litigation related to RERA and other regulatory approvals.
Strategic Planning & Monitoring:
- Stay abreast of regulatory changes and align internal strategy to mitigate impact on ongoing/future projects.
Candidate Profile:
Education & Experience:
- 15+ years of relevant experience in Liaisoning and compliance roles within the real estate sector.
- Strong exposure to handling multiple projects and leading cross-functional teams.
Skills & Competencies:
- Excellent communication, negotiation, and persuasive skills.
- Strong relationship-building capability with government bodies and stakeholders.
- Strategic mindset with the ability to drive change and pace through process improvements.
- High integrity, result orientation, tenacity, and customer focus.
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