The HR Generalist will be responsible for managing the core HR functions including manpower planning, recruitment, HR operations, employee engagement, and compliance. The role requires hands-on experience across the HR spectrum with a strong understanding of hospital/healthcare workforce requirements.

Key Responsibilities:

1. Manpower Planning & Workforce Management

- Develop annual and quarterly manpower plans in alignment with hospital business objectives and patient care requirements.

- Ensure optimal workforce deployment across clinical, paramedical and non-clinical functions.

- Monitor attrition, productivity, and workforce costs to maintain operational efficiency.

- Partner with department heads to forecast staffing needs and skill gaps.

2. Talent Acquisition & Onboarding

- Lead end-to-end recruitment for doctors, nurses, paramedical staff, and support functions.

- Build strong recruitment channels (campus hiring, direct sourcing, agencies).

- Implement robust employer branding initiatives to attract top talent in healthcare.

- Oversee structured induction and onboarding programs to ensure seamless integration.

3. HR Operations & Compliance

- Manage HR operations including payroll, leave & attendance, employee records and HRMS.

- Ensure compliance with all statutory and regulatory requirements (labour laws, medical council norms, etc.).

- Drive HR policies, SOPs, and audits to maintain high standards of governance.

- Liaise with government/ auditors/ regulatory bodies as needed.

4. Employee Engagement & Development

- Foster a positive and performance-driven workplace culture.

- Design and implement employee engagement, recognition and well-being initiatives.

- Drive learning & development interventions to upskill hospital workforce.

- Address employee grievances effectively and uphold industrial relations harmony.

5. Strategic HR & Leadership Support

- Partner with senior leadership in shaping organizational structure and culture.

- Provide HR insights and analytics for informed decision-making.

- Lead HR transformation initiatives including digitization, HR analytics, and best practices.

- Mentor and develop the HR team to build capability and ensure succession planning.

Qualifications & Experience:

- MBA/PGDM in Human Resources or equivalent.

- 12-18 years of progressive HR experience, with at least 5 years in a senior HR leadership role.

- Prior exposure to the hospital/healthcare sector is a MUST.

- Strong knowledge of manpower planning, recruitment, HR operations and statutory compliance.

- Proven ability to lead large teams and work with senior leadership.

Key Competencies:

- Strategic mindset with operational execution capability.

- Strong interpersonal and stakeholder management skills.

- High emotional intelligence and ability to handle sensitive workforce dynamics.

- Excellent communication, negotiation, and problem-solving skills.

- Ability to thrive in a fast-paced, patient-centric environment.