General Manager - Operations - Startup

Company details : A startup focused on connecting skilled grey-collar workers with employers through a hybrid hiring & staffing model. This individual will set up, scale & lead operations end-to-end with potential to grow into senior leadership roles over time based on business outcomes and demonstrated leadership.

- The role involves launching the business model with shortlisted employers & placing interested young professionals in collaboration with strategic skilling partners. The individual will be responsible for operational execution and co-ordination with all stakeholders - both internal & external.

KRAs:

- Build & Scale Operations: Establish processes, SOPs, technology integrations, and delivery mechanisms from the ground up.

- Employer & Worker Engagement: Manage relationships with employers; oversee worker mobilization, onboarding, and placements in partnership with skill development organizations and worker sourcing networks.

- Cross-functional Leadership: Collaborate with sales, tech, HR, and finance teams to ensure smooth execution and delivery.

- P&L & Compliance: Drive operational efficiency, ensure compliance with staffing and regulatory requirements, and manage cost optimization.

- Strategic Growth: Identify new sectors, cities, and partnership opportunities while executing pilots and scaling initiatives.

- Team Leadership: Hire, mentor, and build high-performing teams that embody a culture of ownership and accountability.

- Continuous Improvement: Identify bottlenecks and optimize processes for efficiency and scalability.

Key SKills & Attributes:

1) Entrepreneurial, handson & execution-driven mindset. strong stakeholder management, operational excellence, team building & P&L ownership.

2) Resourceful & capable of handling both field level and back end tasks.

3) Excellent communication and co-ordination skills.