General Manager - Global Compensation & Benchmarking

Global Compensation & Benefits Strategy:

- Lead the global compensation and benefits analytics strategy, ensuring alignment with organizational goals and regional market practices.

- Collaborate with senior leadership to shape compensation and benefits programs that support talent attraction, retention, and engagement across multiple geographies in the BPO industry.

- Advise on the design, implementation, and continuous optimization of compensation structures, incentive plans, and benefits offerings across global BPO operations.

Advanced Analytics & Reporting:

- Oversee and conduct complex, multi-region compensation and benefits data analysis to identify trends, insights, and potential areas of improvement.

- Develop advanced reporting and data visualization tools to track compensation effectiveness, employee benefits uptake, cost implications, and overall program performance.

- Design predictive models and conduct scenario planning to inform decision-making and forecasting in compensation and benefits strategies.

Market Research & Benchmarking:

- Lead global compensation benchmarking initiatives, ensuring competitive compensation packages across all regions where the BPO operates.

- Research market compensation and benefits trends, including new industry practices, cost-of-living adjustments, and regulatory changes impacting pay and benefits globally.

- Provide recommendations to optimize compensation and benefits offerings to maintain competitiveness in the BPO sector.

Compliance, Risk Management & Governance:

- Ensure global compensation and benefits programs comply with legal, tax, and regulatory requirements across multiple regions.

- Monitor international compensation policies and practices to mitigate risk and ensure compliance with regional labor laws, tax regulations, and benefit standards.

- Advise HR and legal teams on emerging trends and regulations to ensure all programs are compliant and protect the organization from risk.

Employee Engagement & Communication:

- Develop communication strategies to clearly articulate global compensation and benefits programs to employees across diverse regions, ensuring transparency and understanding.

- Support employee engagement efforts by leveraging compensation and benefits analytics to enhance the employee experience and satisfaction.

Continuous Improvement & Innovation:

- Identify opportunities for continuous improvement in compensation and benefits processes, leveraging technology, data, and best practices.

- Stay abreast of industry trends, technological advancements, and analytics methodologies to keep the organizations compensation and benefits practices innovative and competitive.

- Lead initiatives that drive cost optimization and better financial performance while maintaining employee satisfaction with compensation and benefits.