Fulfillment Center Head - Instant Delivery - Grocery/eCommerce

Fulfillment center Head - Instant delivery company( (grocery and e-commerce)

Operations Head for location-based Fulfillment Center

Designation: FC Head

Locations: Kolkata

Yrs of exp ; Max 10 yrs only

About the role:

- Rigor to work in a fast-paced ambiguous environment and can handle large-size blue-collared staff.

- Should have experience of handling a facility which is at least 2 lakh sqft.

- Supervise and lead warehouse staff, including hiring, training, scheduling, and maintaining metrics.

- Develop and implement efficient processes to optimize workflow, minimize errors, and enhance productivity.

- Coordinate inbound and outbound shipments, ensuring accurate receipt, storage, and dispatch of products.

- Maintain inventory accuracy through regular cycle counts, audits, and reconciliations.

- Implement and enforce safety protocols to ensure a secure working environment for all personnel.

- Collaborate with other departments, such as procurement, and logistics to fulfill orders efficiently and resolve any issues if may arise.

- Continuously evaluate warehouse performance metrics and implement improvements to enhance operational efficiency and cost-effectiveness.