Finplex Area Sales Manager - Unsecured Business

Area Sales Manager - Unsecured Business

Job Description:

Sales & Business Development:

- Drive the acquisition of unsecured loan customers through DSA Channels

- Meet or exceed area-level sales targets and revenue goals on a monthly and quarterly basis.

- Identify and develop new market segments and business opportunities.

Team Management:

- Recruit, train, and manage a team of sales executives and officers.

- Monitor and enhance team productivity and performance through regular reviews and

coaching.

- Implement incentive programs and performance improvement plans.

Customer Experience & Compliance:

- Ensure high levels of customer service and satisfaction through effective query resolution and onboarding.

- Maintain strict compliance with internal policies, lending norms, and regulatory guidelines.

- Minimize portfolio delinquency by overseeing quality sourcing and assisting in early collection activities.

Reporting & Analytics:

- Track sales performance using dashboards and MIS reports.

- Provide insights and input for product refinement, pricing, and customer outreach strategies.

- Analyze competitor strategies and suggest action plans accordingly.