Position Title: Manager - Transformation
Location: Mumbai
Level: Manager/Sr Manager
Team Size: IC
About the Role:
- The Manager - Service Revenue will lead sales and go-to-market strategies for their filters and spare parts business.
- The role involves developing GTM plans, optimizing sales channels, and working with cross-functional teams to boost revenue.
- Ideal candidates should have expertise in distribution networks (Consumer Durables/FMCG/Automotive), pricing strategies, market dynamics, channel expansion, and customer engagement.
Key Responsibilities:
1. Go-To-Market Strategy & Execution:
- Develop a comprehensive GTM strategy to capture the filter replacement market, leveraging EFL's strengths and addressing competition.
- Identify and prioritize markets to expand the reach of the filters and spare parts business.
- Evaluate the best distribution strategy (distributors, wholesalers, dealers/retailers, or direct sales) and define a playbook to onboard, scale and manage these filter distributors.
Sales & Revenue Growth:
- Drive annual planning for the filters and spare parts business.
- Set and drive monthly sales targets across channels and regions to achieve revenue and profitability goals.
- Optimize pricing and discounting strategies to maximize margins while staying competitive.
- Implement structured secondary/tertiary sales tracking mechanisms to ensure demand fulfilment and market penetration.
- Develop B2B and D2C sales initiatives for better inventory turnover and partner retention.
Customer & Market Insights:
- Conduct market research to identify end customer needs, competitor pricing, distributor/retailer/service technician margins, and emerging industry trends.
- Build and execute service technician acquisition and engagement programs to improve retention and brand loyalty.
- Collaborate with marketing and field teams to enhance the overall buying experience.
Cross-Functional Collaboration:
- Work closely with R&D, manufacturing, quality, and supply chain teams to ensure optimal inventory levels and timely availability of spares.
- Align with marketing teams to create pull from market and drive offline and online campaigns for spare parts sales.
- Engage with business finance team to devise pricing, track performance metrics and optimize cost structures.
Key Qualifications & Skills:
- MBA from Tier-1 college and 5-6 years of experience in FMCG/Consumer.
- Durables/Automotive After-Market, or Industrial Products industries.
- Experience in Sales, GTM Strategy, and Business Development.
- Experience in sales forecasting, and business analytics.
- Ability to develop and execute channel strategies for distributors, retailers, and online platforms.
- Excellent negotiation, communication, and stakeholder management skills.
- Proficiency in CRM tools, data analytics, and Microsoft Office (Excel, PowerPoint).
Why Join Us?
- Opportunity to drive high-impact sales and business growth in a Transformation set-up.
- Competitive compensation, cross-functional exposure, and career development opportunities
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