Ethics Infotech - Business Analyst

About the Role:

We are seeking a skilled Business Analyst to bridge the gap between business stakeholders and technology teams.

The role involves analyzing business needs, designing IT-enabled solutions, and ensuring smooth implementation of systems that enhance operational efficiency.

The ideal candidate will possess strong analytical, communication, and problem-solving skills, with proven experience in project management and IT systems.

Key Responsibilities:

- Engage with stakeholders to gather, analyze, and document business requirements.

- Develop and analyze functional specifications to ensure alignment with business objectives.

- Design efficient IT systems and solutions to meet both business and technical requirements.

- Collaborate with developers, QA teams, and project managers to implement solutions effectively.

- Coordinate integration of multiple systems and reconcile the needs of different teams.

- Monitor system performance and gather feedback from end-users for continuous improvement.

- Support project planning and execution, including upgrades, software/hardware installations, and process improvements.

- Provide advice, documentation, and technical training to end-users and teams.

- Stay up to date with emerging technology trends, tools, and best practices in business analysis.

Skills & Competencies:

- Strong communication and interpersonal skills.

- Excellent organizational and time management abilities.

- Analytical and problem-solving mindset with attention to detail.

- Leadership qualities with the ability to manage stakeholders and cross-functional teams.

- Sound understanding of project management methodologies and IT systems.

Requirements:

- Proven experience as a Business Analyst, IT Analyst, or IT Consultant.

- Hands-on experience in project management and business process mapping.

- Good understanding of databases, system security, and troubleshooting practices.

- Familiarity with SDLC (Software Development Life Cycle) and requirements management tools.

- Strong knowledge of business practices, workflows, and systems integration.

- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

- Master's degree preferred.

- Relevant certifications (CBAP, CCBA, PMI-PBA, or Agile/ Scrum certifications) are an added advantage