e-Vitmamin - Brand Account Manager

Job Overview:

- The Client Relationship Manager (CRM) plays a critical role in managing and nurturing long term relationships with clients for the web development team.

- This role ensures client satisfaction by acting as the primary point of contact between the client and the internal team.

- The CRM will understand client needs, coordinate project timelines, and ensure the delivery of high-quality web solutions.

Key Responsibilities:

- Serve as the primary point of contact for clients, providing timely and efficient support

- Build and maintain strong, long-lasting relationships with clients through regular communication and face-to-face meetings

- Understand clients' business needs and ensure that the company's products/services meet their objectives

- Work with internal teams to ensure the client's expectations are met.

- Ensure that client deliverables are completed on time and within scope.

- Collect and analyze client feedback to identify areas for improvement in the company's products/services.

Key Skills:

- Client relationship management Project coordination Strong communication (verbal and written) Negotiation and conflict resolution

- Time management and organizational skills Basic understanding of web development technologies (HTML, CSS, JavaScript, etc