eJAmerica - Contract & Relationship Manager

Experience Required: 8-10 years.

Location: Bengaluru.

Role Overview:

- The Contract and Relationship Manager is responsible for managing global mobile contracts, maintaining vendor relationships, handling negotiations, and ensuring smooth contract execution.

- The role involves project planning, leadership, and stakeholder management to drive efficiency in contract lifecycle management.

Key Responsibilities:

Global Mobile Contract Management:

- Oversee and manage global mobile contracts with providers such as Verizon, T-Mobile, and Vodafone.

- Ensure cost efficiency and compliance with contractual obligations.

- Monitor contract renewals, amendments, and terminations.

Vendor & Stakeholder Relationship Management:

- Establish and maintain strong vendor relationships for effective service delivery.

- Negotiate pricing, service levels, and contract terms with telecom and IT service providers.

- Work closely with internal stakeholders to align vendor services with business needs.

Contract Management & Negotiation:

- Draft, review, and manage contract negotiations to ensure legal and financial accuracy.

- Implement contract governance frameworks to track vendor performance.

- Ensure compliance with industry standards and organizational policies.

Project & Service Delivery Management:

- Plan, execute, and oversee contract-related projects from initiation to closure.

- Ensure timely delivery and quality of services as per contract agreements.

- Work with IT, procurement, and finance teams to streamline contract processes.

Communication & Leadership:

- Lead and motivate cross-functional teams to ensure smooth contract execution.

- Provide regular updates to senior management on contract performance and vendor issues.

- Develop strategies to mitigate contract risks and improve vendor accountability.

Required Skills & Qualifications:

- Experience in managing global mobile contracts (Verizon, T-Mobile, Vodafone, etc.

- Strong contract negotiation and vendor management skills.

- Expertise in project planning, execution, and stakeholder management.

- Ability to drive cost-saving initiatives and contract optimizations.

- Excellent communication, leadership, and problem-solving skills.