Director - Strategy & Operations

Founded on the grounds of innovation - iXceed Solutions , is ISO certified , well-established end-to-end Talent, Enterprise Services and Digital solutions provider to fortune 500 companies globally .

We have won numerous awards for our services, from being recognized as - The Extraordinarie-Game Changers by Nexbrands, Leading name in HR realm for innovation by Innovative zone to the top leading 5 HR Tech organisations that can help in providing top-quality candidates with just one click by Inventiva. Hottest HR Tech Startup by Business World, H2S, CXO Outlook, India today, The Greatest Brands & Leaders Asia & GCC -2020 -2021 by AsiaOne to the Most Disruptive Companies at the Forefront of Innovation 2020 by Business Sight.

Also winning the Top 10 Most Trusted HR Solution Provider 2020 by Business Connect, Top 20 Most Promising Recruitment Consultant Award 2018 by Silicon India, Star Partner HCL Technologies Award in 2014 & many more.

Location: Noida, Sector 62

Objective:

The Strategy & Operations Personnel will be responsible for developing and executing strategic initiatives across people management, client governance, service offerings, marketing, and operational efficiency.

Responsibilities & Key Performance Indicators (KPIs):

1. People Strategy (50%):

- Ensure high-performing talent is regularly inducted into the organization.

- Manage talent effectively, ensuring retention and growth.

- Track team performance and take necessary corrective actions.

- Implement attrition control measures to maintain workforce stability.

2. Client Governance Strategy (10%):

- Ensure consistent engagement with all client POCs per the agreed governance model.

- Deliver regular governance reports as required.

3. Offering Strategy (20%):

- Develop and enhance offshore tech team offerings.

4. Marketing Strategy (10%):

- Create high-quality client collateral to support branding and sales.

- Oversee website maintenance and ensure updates align with business needs.

- Implement lead generation strategies for business growth.

5. Operations (10%):

- Oversee background verification (BGV) of candidates.

- Maintain an up-to-date database through HRMS for seamless operations.

Reporting & Accountability:

Reporting:

- Daily/weekly performance reports.

- Monthly performance reviews.

- Team Key Result Areas (KRA) tracking.

- Quarterly business performance management reports.

- The role reports directly to iXceed Management.

Accountability:

- The Strategy & Operations Personnel will be held accountable for achieving the assigned KRAs.