Key responsibilities include:
Leadership & Strategy:
- Develop and execute the strategic roadmap for AI technology implementation and adoption across all GDC locations.
- Lead and mentor cross-functional teams in different regions to achieve AI initiative objectives and drive continuous improvement.
AI Technology Implementation:
- Oversee the deployment of AI solutions tailored to the specific needs of each GDC, ensuring alignment with local business requirements and global standards.
- Ensure the use of cutting-edge AI technologies and frameworks (e.g., TensorFlow, PyTorch, Kubernetes, cloud AI services) to optimize operations and service delivery.
Adoption and Change Management:
- Drive the adoption of AI technologies by developing and executing comprehensive change management strategies.
- Facilitate training and development programs to enhance AI proficiency and foster a culture of innovation within GDC teams.
Project Management:
- Manage the end-to-end lifecycle of AI projects across multiple regions, ensuring they are delivered on time, within scope, and within budget.
- Implement robust project management methodologies, including agile practices, to enhance project efficiency and effectiveness.
Stakeholder Engagement:
- Build and maintain strong relationships with key stakeholders in each GDC, including local leadership, IT departments, and operational teams.
- Conduct regular consultations to understand regional needs and ensure AI initiatives are aligned with business objectives.
Implementation and Optimization:
- Monitor the performance of AI implementations, utilizing metrics and KPIs to assess effectiveness and identify areas for improvement.
- Lead post-implementation reviews to gather feedback, optimize AI solutions, and ensure sustained value delivery.
Continuous Improvement:
- Ensure all AI initiatives comply with local and international regulations, data privacy laws, and Company's quality standards.
- Implement quality assurance processes to maintain high standards across all AI projects and deployments.
Compliance and Quality Assurance:
- Stay abreast of the latest AI trends, technologies, and best practices to continuously enhance AI offerings across GDCs.
- Promote a culture of continuous learning and innovation within the AI teams and across all GDC locations.
Experience required:
- Minimum of 12 years of experience in AI technology implementation, project management, or technology consulting within a global professional services environment.
- Proven track record of leading large-scale AI initiatives across multiple international locations.
- Experience managing AI projects in diverse regions, understanding cultural and operational nuances.
- Product owner for AI projects
- Good experience of AI, someone who is a spanish speaker would be a good fit.
- Certifications: Relevant certifications in project management (e.g., PMP, PRINCE2), AI/ML technologies and AI product management (e.g., Certified AI Product Manager) are a plus.
Skills/ Competencies:
- Leadership: Exceptional leadership and team management skills with the ability to inspire and guide diverse, international teams.
Technical Expertise:
- Deep understanding of AI technologies, including AI agents, machine learning frameworks (e.g., TensorFlow, PyTorch), data analytics, and their applications in professional services.
- Proficiency with the latest AI tech stack and cloud-based AI services (e.g., AWS AI, Azure AI, Google AI).
Project and Change Management:
- Expertise in managing AI projects, including planning, execution, risk management, and resource allocation tailored to global initiatives.
- Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges and drive innovative AI solutions.
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