Position Overview:

-The Business Central Practice Director will be responsible for overseeing the overall operations, strategic direction, and growth of the Business Central practice within the organization.

- This individual will work closely with executive leadership, sales teams, project management, and consulting teams to deliver innovative ERP solutions that align with client needs and business goals.

Key Responsibilities:

Leadership & Strategy:

- Develop and implement a strategic plan to grow and enhance the Business Central practice.

- Lead, mentor, and manage a team of Business Central consultants, project managers, and other team members.

- Act as a trusted advisor to clients, offering expertise in Business Central and helping them optimize their ERP solutions.

- Collaborate with executive leadership to align practice objectives with the company's overall business goals.

Client Engagement & Relationship Management:

- Build and maintain strong, long-term relationships with key clients and stakeholders.

- Lead pre-sales discussions and presentations to prospective clients.

- Provide high-level guidance and problem-solving expertise during project delivery.

- Oversee client success post-implementation to ensure the highest level of service and satisfaction.

Operational Excellence:

- Ensure smooth execution of Business Central implementations from discovery through to post-go-live support.

- Drive the continuous improvement of business processes and operational efficiency within the practice.

- Develop best practices, standards, and methodologies for the delivery of Business Central projects.

- Track and report on key performance indicators (KPIs) to measure the practice's success.

Team Development & Resource Management:

- Foster a collaborative, high-performance culture within the team.

- Recruit, train, and retain top talent within the Business Central practice.

- Conduct performance evaluations, provide feedback, and drive professional development for team members.

Financial Management:

- Develop and manage the practice's budget, ensuring profitability and resource optimization.

- Drive business development and sales efforts for new and existing clients, ensuring revenue growth.

- Participate in contract negotiations and pricing strategies for Business Central projects.

Required Qualifications:

- Bachelor's degree in business, Information Technology, or a related field (MBA or advanced degree preferred).

- 10+ years of experience in ERP consulting or project management, with a focus on Microsoft Dynamics 365 Business Central.

- Proven track record of successfully leading and managing an ERP practice or team, including overseeing multiple complex Business Central implementations.

- Strong understanding of Business Central functionality, architecture, and capabilities.

- In-depth knowledge of project management methodologies (Agile, Waterfall, etc.

- Excellent communication, presentation, and interpersonal skills, with the ability to engage stakeholders at all levels.

- Strong leadership skills, with the ability to inspire and motivate a team to achieve common goals.

- A customer-focused mindset, with a demonstrated ability to build long-term client relationships