Digital Transformation Lead

The person will execute transformation programmes that deliver significant business value to Company and its clients.

Required Skills :

- Leading enterprise-wide digital transformation initiatives in complex organisations

- Strong technical background with understanding of modern software development practices

- Experienced in building and leading high-performing technical teams

- Experience working directly with Finance teams and executing to financial plans

Preferred Skills:

- Experience in contact center technology transformation

- Experience in successfully implementing AI technologies in business

- Expertise in generative AI, LLMs, Native Technologies and RAG systems with ability to leverage advancements in AI to generate business impact

- Knowledge of cloud platforms (AWS, Azure, GCP) and serverless architecture

- Background in data-driven decision making and analytics