Digital Program Manager/Product Manager - IT

Digital Program Manager/Product Manager

Quess Corp is a leading business services provider offering technology, workforce management & operational solutions across various industries. Headquartered in Bengaluru. Quess operates in over 10 countries, serving sectors such as IT, staffing, facility management & business process outsourcing BPO.

With a strong focus on digital transformation, compliance & operational excellence, Quess Corp enables businesses to enhance productivity and efficiency. The company's diverse portfolio includes workforce solutions, managed services and technology-driven solutions, making it a trusted partner for enterprises seeking scalable and innovative workforce strategies.

Experience: 8 to 12 years

Location: Bellandur, Bangalore

Qualification: B.Tech & MBA.

Key Responsibilities:

- Own the entire Digital Solution Delivery value chain for enterprise applications in the staffing industry.

- Oversee ERP, HCM, Payroll Applications, POS, and E-commerce solutions in an India-centric B2C in B2B context.

- Drive the 'Roadmap of Digitization' and rollout of critical workflows within the Operational Assets Management (OAM) platform.

- Identify and document process gaps, translating them into actionable requirements through user consultations.

- Manage evolving requirements with a focus on user experience and adoption.

- Initiate project planning, defining scope, objectives, requirements, and deliverables.

- Engage vendors, build scope, and evaluate proposals to align with OAM platform needs.

- Ensure technical readiness and deploy resources at sites per business needs.

- Drive vendor engagement and manage the roadmap for feature enhancements.

- Coordinate with enterprise stakeholders to facilitate seamless digital product delivery.

- Manage digital solution delivery schedules in alignment with business requirements.

Expected Skills:

- Strong ability to engage Solution Architects, Programmers, and bridge the gap between technology and business users.

- Effective stakeholder management, ensuring alignment between the Digital Product team, leadership, business owners, and other teams.

- Project management expertise, including coordination of meetings, decision-making processes, and stringent timeline execution.

- Proficiency in agile methodologies, tools, and frameworks to ensure transparency and visibility of outcomes.

- Ability to establish processes and documentation as the organization transitions to a digital-first business model.

- Identify gaps and articulate future requirements for improved efficiency and scalability.

- Facilitate training programs and ensure knowledge management best practices.

Preferred Experience:

- Hands-on experience in Product Management and Digital Project Management for Enterprise Applications or B2C apps serving a large user base (preferably in India).

- Knowledge of Information Security and Data Privacy best practices is an added advantage