DigiLantern - Assistant Account Manager

Responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally

Job Description :

- Client Relationship Management: Penetrating the given account & continue to engage and spread awareness via regularly meeting the client with or without Superior and enhance the engagement further.

- Building and maintaining strong, long- lasting customer relationships

- Market Research: Collect Intelligence on the clients, their market, competitors & industry

- Account Management: Smooth & Timely Delivery of all requirements (project/report/escalations/minutes/meeting) to clients and manages client Satisfaction.

- Delivery Management: requirement gathering, summarizing, clarifying queries, timely submission & follow up on closure

- Track Contract signing, Agreement receipt & overdue collections etc.

- Submit Periodic Report: Submit Weekly Reports & Dashboard: Overdue Payments and Collection

- Works alongside business leaders in closing sales by building rapport with existing accounts; explaining product and service capabilities; overcoming objections; preparing contracts.

- Contributes information to market strategy by monitoring competitive products and reactions from contacts/leads in the prescribed account

- Operating as the lead point of contact for any and all matters specific to assigned account