Dexcel Electronics Designs - Product Management Associate

Product Management Associate is responsible for:

- Customer support for 3rd party software

- Software Inbox Management

- Order Management

- Data Analysis and Visualization

- Software License Management

- Software Release Management

Customer support for 3rd party software

Solve technical and license related issues/ queries for 3rd party software

Software Inbox Management

- Manage the Software Request Team Inbox. Queries to be solved by back office team or routed to appropriate stakeholders

Order Management

- Manage Invoice creation for Resellers working along with Finance team.

- Provide OITC and SAP system support to stakeholders. Organize and Provide training to new colleagues as per requirement

Data Analysis and Visualization

- Analyse required data sets, create visualization and provide insights

License management

- Manage the tool for Software provisioning including customer access, license key tracking and automation of software provisioning data analysis. Support migration to Infineon Developer Center tool

Must have:

- Knowledge in Microsoft Office Suite

- Data driven mindset

Good to have:

- Knowledge of Embedded Software products

- Knowledge of Procurement process