Delivery Director

This role involves leading and driving digital transformation initiatives in the Custom Application Development unit, leveraging technology and data-driven solutions to enhance commercial insurance processes. The Director - Delivery will be responsible for governing, managing, and implementing digitalization strategies, ensuring efficiency and innovation in the insurance business value chain.

Roles and Responsibilities:

Technology Governance:

- Execute monthly compliance and technology audits for ongoing projects.

- Conduct security audits and governance reviews for in-flight projects.

Project Governance:

- Track and report cost, risk, dependencies, and resource utilization to stakeholders.

- Monitor effort and schedule variances for active projects.

Technology and Architecture Management:

- Identify automation opportunities and propose market-viable solutions.

- Provide high-level solution proposals and lead stakeholder reviews.

- Conduct market research on emerging tools and technologies.

- Ensure modularity and configurability of solutions.

Project Execution and Stakeholder Management:

- Lead multiple high-impact projects, ensuring on-time and within-budget delivery.

- Conduct technical reviews, guide architecture decisions, and resource planning.

- Identify risks and implement course corrections to ensure market-ready solutions.

Skills and Qualifications Required:

- Extensive IT project and program delivery experience, with a deep understanding of SDLC frameworks and Agile methodology.

- Proven expertise in managing international client stakeholders across multiple levels.

- Strong pre-sales experience, including solution design, estimation, and ERP response.

- Experience managing P&L for accounts, including budgeting, profitability, and account growth.

- Strategic thinking with a strong ability to identify risks and drive technology innovation.

- Strong stakeholder management, communication, and presentation skills.

- Ability to quickly understand and implement new technology innovations/tools.

- Deep understanding of the insurance industry's technology landscape, with a focus on disruptive innovations.

- Ability to develop technology roadmaps, align technical resources, and enhance capabilities through cross-skilling.