DataSlush - Management Trainee - Business Analytics & Project Management

Ideally, These Qualities Describe You:

Key Responsibilities:

Data Analysis:

- Utilize advanced analytics tools and techniques to analyze large datasets and extract actionable insights.

- Provide data-driven recommendations to improve business processes and decision-making.

Project Management:

- Develop and manage project plans, timelines, and resource allocation to ensure smooth execution.

- Track project progress, mitigate risks, and ensure deliverables align with business goals.

- Maintain project documentation, ensuring accuracy and completeness.

Account Management;

- Build and maintain strong relationships with clients, acting as the primary point of contact.

- Understand client needs, expectations, and provide tailored solutions to drive satisfaction and retention.

- Monitor account performance, identify growth opportunities, and collaborate with internal teams to enhance service delivery.

Cross-Functional Collaboration:

- Work closely with departments such as Sales, Marketing, to ensure strategic alignment.

Customer Satisfaction & Analysis:

- Analyze customer feedback, identify trends, and provide insights to improve overall customer experience.

- Support initiatives aimed at enhancing customer engagement and addressing concerns effectively.

- Implement strategies to improve customer retention and satisfaction metrics.

Competencies We Are Looking For:

Market Research

Data Analysis

Documentation & Reporting

Project Coordination

Customer Experience Management