D-Mart - Area Manager - Store Operations

Area Manager

Job Profile :

- Is responsible for managing 4-5 store.

- An average store has approximately 150 staff with floor area of approx. 20,000 square feet and having approximately 10,000 SKUs.

- Routine Activities - Handle customer complaints, release vendor payments, approve expenses (up to specified limit), take update of floor walk points, GRN, receiving, coordinate with DC.

- Monitor preparation of store for stock take, guide store manager & coordinate with different functions for accurate and timely stock take.

- Check daily PI and give inputs/suggestions to store manager.

- Monitor preparation of store for festival and guide store manager.

- Conduct mid term review and performance appraisal of officers & managers.

- Conduct Training, Knowledge sharing with stores. Participate in employee engagement activities.

- Recommend promotions, transfer of store staff. Ensure adherence to processes for safety of people and store assets.

- End to end coordination with different departments, functions, external vendors & Government officials for smooth opening of new store / existing store.

- Do Media Planning for stores during different seasons.