Role :
- We are looking for an experienced Key Account Manager who is an outside the box thinker with proven experience, developing creative solutions. You are a people person, with remarkable communication skills and will be working with our existing clients, building and maintaining long term relations with new accounts.
- Our right fit would be a fast learner who can learn our products inside-out quickly and someone who will be instrumental in the companys growth.
Key Responsibilities :
- Be the primary point of contact, establish and maintain long term relations with the clients. Prepare long-term and short-term goals and account objectives for the team. Estimate and establish cost parameters, budgets, campaigns, and potential ROI.
- Supervise account management and strategies. Communicate with major clients on a regular basis, handle complaints and suggest solutions with innovative ideas to meet client needs in a timely and effective manner.
- Propose pricing models based on customers needs and product usage. Prepare proposals and detailed costing prior to negotiation with clients. Act as the liaison between clients and internal teams for the constant development of new products.
- Set up presentations with CXOs to discuss technical solutions. Identify gaps in the overall.
- Business and take new initiatives to bridge those gaps.
What youll need :
- 6-7 years of client-facing, revenue management and quota carrying experience.
- Bachelors/Masters Degree from a Tier-1 Institute.
- Excellent communication and presentation skills and ability to maintain relations with senior executives from the clients side.
- Ability to understand and the hunger to learn more about technology-based products. A knack to understand technology-based products and explain it in simple terms.
- Should be analytical, adept at solving critical problems, and handling & prioritizing multiple tasks.
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