Client Solutions Manager Job Description: - Community Business, the leading organisation committed to promoting diversity, equity and inclusion (DE&I) in companies across Asia, is looking for a Client Solutions Manager. This is a full-time role, based in India and reporting to the Director of DE&I. What You'll Do: This role will include but not be limited to the following responsibilities: Business Development: - Conduct market research to identify customer needs & selling opportunities for CB services & products. - Prospect, acquire, and develop leads through various sales channels, including cold calling, networking, and referrals. cooperating with all CB programme teams in the region and India. - Identify strategic business initiatives such as partnerships, business expansions, and community engagements to enhance organisation's visibility in partnership with the Extended Leadership Team, and support teams in generating leads independently. - Negotiate terms, pricing, and contracts with clients to secure profitable deals for CB. - Stay current on industry trends, competitor activities & customer feedback to identify improvement opportunities Client Solutions: - Provide insights from clients and stakeholders to support internal teams in converting client requirements into proposals, deliverables, redesigns, revisions, and calibrations based on needs, feedback, and engagement. - Build and maintain ongoing relationships with clients. - Relationship Management - Communicate proactively with programme teams and clients to identify cross-selling and up-selling opportunities across CB functions. - Serve as the first point of contact for new business and client engagements. - Ensure consistency among teams and make recommendations on the best practice around client relationship management approach. - Represent the company at exhibitions and conferences. - Network with companies to promote CBL's work. Process Management: - Design & manage the internal business model for BD engagement with cross-functional teams to align efforts and maximise sales opportunities. - Coordinate with programme teams to ensure timely deal closure and client satisfaction. - Collaborate with the Business Operations Manager to optimise CRM usage, ensuring leads are updated, feedback is collated, and client touchpoints are managed. Fundraising and Government Liaison: - Identify alternative funding opportunities and grant sources to secure additional resources. - Collaborate with internal teams - Marcomm & Project Team, to prepare funding proposals/ representations. Client Onboarding: - Oversee the initial onboarding process (i.e. procurement system, etc.) for sizable clients with support from the Operations team. Other Responsibilities: - Deliver key Community Business Programmes and workshops as required. - Provide updates on key consumer trends to the management team. What You Bring: Basic Requirements: - Sales and/or business development experience to identify leads and opportunities, build and develop client relationships and close deals especially with corporate clients. - Ability to work in a client-facing consultative capacity to be able to create proposals that suit clients' needs. - Understanding of DE&I principles particularly within the Asian corporate context. - Self-motivated & capable of performing under a dynamic and multicultural environment. - Strong English communication skills - oral, written and presentation. - Experience in facilitation and public speaking. - Proficiency in various tools and platforms for effective online delivery (Zoom, Miro, etc.) - Proficiency in Office 365/ Fluency in written and spoken English language. Preferred Requirements: - Relevant qualification, certification or courses in DE&I, HR or related fields. - Having a strong network of contacts in both the corporate and community sector. - Experience in DE&I or HR Consulting. - Understanding non-profit sector and Diversity & Inclusion market. - Experience in working for a sizable corporation/ organisation with stakeholders at all levels.

Bangalore

Community Business - Manager - Client Solutions 

Job Description for Community Business - Manager - Client Solutions  in Community Business in  Bangalore for (5-10) years of experience. Apply Now!