Collection Head - Micro Loan Against Property Product

We are seeking a dynamic and highly skilled Collection Head for our Micro Loan Against Property (Micro LAP) product. The ideal candidate will have deep experience in collections management, strong leadership skills, and a proven ability to drive collections strategies in the microfinance space. This role requires managing a team, developing and executing collection strategies, and ensuring the achievement of collection targets while maintaining high customer service standards.

Responsibilities:

- Develop and implement collection strategies for the Micro LAP product portfolio to achieve business goals, optimize collections, and minimize delinquencies.

- Analyze collection trends and create action plans to improve recovery performance.

- Conduct regular performance reviews and set clear KPIs for the team to track and improve their performance.

- Oversee the entire Micro LAP portfolio, ensuring timely follow-up on overdue loans and minimizing risk exposure.

- Collaborate with credit, risk, and sales teams to ensure smooth loan disbursement and collections.

- Collaborate with internal stakeholders, including risk management, legal and operations team.

Candidate Details:

Previous Experience:

- Minimum of 15 years of experience in the industry