CodeGama - Fraud Risk Management & Compliance Role

About the Role:

We are seeking a highly accomplished and strategic Head of Fraud Risk Management & Compliance to lead our financial crime risk prevention initiatives. The ideal candidate brings over a decade of in-depth experience in fraud prevention, transaction monitoring, risk strategy, and compliance within the financial services and fintech industries. This role requires a dynamic leader with strong analytical acumen, cross-functional collaboration skills, and a proactive approach to fraud detection and mitigation.

Key Responsibilities:

Fraud Risk Management

- Design, implement, and continuously optimize fraud detection and prevention strategies across all transaction channels (cards, digital banking, remittances, etc.

- Lead real-time fraud monitoring operations and investigations, ensuring timely detection, escalation, and resolution of suspicious activities.

- Develop risk-scoring models to identify high-risk merchants, users, and transactions.

- Collaborate with internal stakeholders (IT, Product, Compliance, Legal) to enhance fraud systems, policies, and procedures.

- Deliver periodic fraud analytics dashboards and insights to senior management and regulatory bodies.

Transaction Monitoring & Investigation

- Oversee end-to-end monitoring of digital and card-based transactions using advanced tools (Falcon, machine learning-based models).

- Manage a high-performing investigations team to resolve fraud cases, maintain evidence logs, and support prosecution in collaboration with law enforcement.

- Ensure timely reporting and closure of fraud-related incidents, achieving high resolution and recovery rates.

Merchant Risk & Onboarding

- Lead merchant onboarding processes, including KYC/KYB, background checks, and regulatory due diligence.

- Ensure adherence to AML/CTF guidelines while streamlining onboarding for operational efficiency.

- Provide strategic oversight on merchant risk categorization, chargeback prevention, and ongoing compliance review.

Regulatory Compliance

- Maintain up-to-date knowledge and adherence to AML, CTF, KYC, data protection, and other relevant regulatory frameworks.

- Conduct periodic internal audits, policy reviews, and regulatory reporting including SAR/STR submissions.

- Serve as a liaison with auditors, regulators, and law enforcement agencies as needed.

Leadership & Strategy

- Drive organizational fraud risk strategy and develop long-term roadmaps aligned with evolving threats and industry trends.

- Lead, mentor, and grow cross-functional teams including fraud analysts, investigators, and compliance officers.

- Train internal teams and merchants on emerging fraud patterns, tools, and mitigation strategies.

Required Qualifications:

- Bachelors Degree in Commerce, Finance, Business, or related field (Masters preferred).

- 7+ years of hands-on experience in fraud prevention, risk management, compliance, and investigations within banking or fintech domains.

- Strong knowledge of global and local regulatory frameworks (AML, KYC, FATF, RBI guidelines, etc.

- Expertise in fraud detection tools like Falcon, machine learning models, and transaction monitoring platforms.

- Proven success in reducing fraud-related losses, improving operational risk frameworks, and leading large teams.

- Excellent communication, stakeholder management, and reporting skills.

Preferred Certifications:

- CFE (Certified Fraud Examiner) Ongoing or Completed.

- CAMS, CFCS, or other relevant risk/compliance certifications are a plus.

Key Skills:

- Fraud Risk Assessment & Mitigation

- Regulatory Compliance & AML/CTF

- Transaction Monitoring & Investigations

- Chargeback Management

- Advanced Data Analysis & Pattern Recognition

- KYC/KYB Verification & Onboarding

- UAT/Product Testing

- Team Leadership & Cross-functional Collaboration