Cluster Sales Manager - Education Loan

Job Description

The Cluster Manager will be leading a team of Sales Manager and will be responsible for hiring, training and managing the performance of the team. He/she will manage the productivity and performance of team members and address low performers

Key roles and responsibilities

- Responsible for the achievement of business targets and the creation of new business opportunities for the assigned cluster

- Revenue Generation through New Customer acquisition for Education Loans for Studies Overseas & India.

- Supervision & control for coordination for House Visits for self / team and assignment of leads to individual Loan officers

- Visiting / meeting students along with their parents and addressing their queries with the Education Loan offerings / process clarity and the concept sales also supporting the Loan officers in their respective Client visits effectively.

- Meet the assigned Channel partners on a regular basis and generate leads / referrals for New Business Acquisition.

- Coordination and assistance for the process of Lead generation to Login, Login to Sanction and Sanction to Disbursement and post Sales service.

- Deliver quality Customer Service and generate referrals from the existing customers.

- Liaise with Cross functional teams i.e. Credit / Operations / Service / legal etc. and ensure the documentary requirements are complied with and seamless service gets delivered to the acquired customers.

- Collaborate with the assigned Channel partners to conduct College Seminars / Consultant events / Web based seminars etc.

- Understand the value-proposal gaps in the assigned business relationships and suggest possible modifications Cross selling of allied products i.e. Foreign Exchange / Insurance and collection of Processing Charges.

- Cross selling of allied products i.e. Foreign Exchange / Insurance and collection of Processing Charges.

- Ensuring the team targets are achieved in terms of monthly segment vise Logins and eventually loan disbursements.