Cluster Head - Sales

Role Summary:

- The Cluster Head will be responsible for overseeing the operations and performance of PhonePe's services within the assigned cluster.

- This leadership role involves strategic planning, team management, and driving business growth through effective execution and stakeholder engagement.

Key Responsibilities:

Team Leadership & Management:

- Lead and manage a team of Key Account Executives and Business Development Executives.

- Conduct regular team reviews, training sessions, and performance evaluations.

- Monitor key performance indicators (KPIs) and provide coaching to team members.

- Drive execution rigor by observing team activities in the market.

Merchant Acquisition & Relationship Management:

- Lead merchant acquisition efforts and establish long-term relationships with merchants.

- Onboard new merchants to the platform and ensure effective deployment of services.

- Provide training and support to merchants to enhance their experience and usage of PhonePe's offerings.

Strategic Planning & Execution:

- Develop and implement strategies to achieve business objectives and targets.

- Collaborate with cross-functional teams to ensure alignment and execution of strategies.

- Compliance & Reporting:

- Ensure adherence to company policies, procedures, and regulatory requirements.

- Prepare and present regular reports on cluster performance, challenges, and proposed solutions.

- Minimum of 6 years of experience in the FinTech industry, preferably with exposure to companies like Google Pay, Airtel, or Paytm