Closeloop Technologies - Manager - Software Engineering Operations

Engineering Operations Manager

Location: Mohali

Experience: 6+ years

Employment Type: Full-time

Role Overview:

We are looking for a Senior Technical Coordinator to work directly with the VP of Engineering, ensuring smooth technical operations, optimizing engineering workflows, and enhancing team efficiency. This role requires a strong technical background, process optimization skills, and the ability to collaborate across teams while also supporting technical hiring and team development.

Key Responsibilities:

- Work closely with the VP of Engineering to drive technical initiatives, improve engineering efficiency, and optimize workflows.

- Oversee engineering resource planning, ensuring optimal allocation of engineers across projects.

- Enhance system performance by identifying inefficiencies and implementing process improvements.

- Track and manage engineering metrics, including system performance, team productivity, and project delivery timelines.

- Support infrastructure and IT operations, troubleshooting complex technical challenges and driving automation.

- Implement upskilling programs to align engineering teams with evolving industry standards.

- Collaborate with engineering leadership to define team structures, career growth frameworks, and technology adoption strategies.

- Conduct technical interviews and collaborate with HR to define hiring standards and evaluation criteria.

- Streamline engineering hiring operations, ensuring efficient onboarding and team integration.

- Develop talent retention strategies, performance tracking mechanisms, and mentorship programs.

- Facilitate cross-team collaboration, ensuring alignment between engineering, operations, and leadership teams.

Required Skills:

- Strong background in software development and IT operations.

- Expertise in engineering workflows, system optimization, and technical project coordination.

- Experience working closely with senior leadership, especially the VP of Engineering.

- Experience in technical hiring, team structuring, and performance tracking.

- Excellent problem-solving skills and ability to collaborate across multiple teams.

- Bachelor's degree in Computer Science or related field (e.g. MCA/B.Tech) required