City Manager - Inside Sales - B2C

Role Description:

We are seeking a dynamic and experienced City Manager to oversee inside sales operations at Manyata Business Tech Park. The City Manager will be responsible for leading a team of 30+ agents, driving annual revenue targets exceeding 10 Crores, and managing B2C telesales/inside sales operations.

Job Responsibilities:

- Manage and mentor a team of 30+ agents to achieve sales targets and operational goals.

- Drive annual revenue generation of 10+ Crores through effective sales strategies and team management.

- Utilize extensive experience in B2C telesales/inside sales to optimize sales processes and maximize customer acquisition and retention.

- Provide hands-on support and guidance to agents, ensuring a productive and motivated team environment.

- Collaborate with cross-functional teams to improve operational efficiencies and customer satisfaction.

- Develop and implement sales metrics and funnel strategies to enhance performance and meet KPIs.

- Ensure compliance with company policies, procedures, and regulatory requirements.

- Foster a positive work culture that aligns with the company's values and promotes teamwork and professional growth.

Skills:

- Proven experience of minimum 5 years & managing a team of 30+ agents in a B2C telesales/inside sales environment.

- Demonstrated ability to achieve annual revenue targets of 10+ Crores.

- Hands-on leadership style with the ability to work closely with teams on the floor.

- Familiarity with the Bangalore/Manyata area.

- Strong ana;ytical skills with a good understanding of sales metrics and funnel dynamics.

- Excellent communication, negotiation, and interpersonal skills.

Education:

- Bachelor's degree in Business Administration, Sales, Marketing, or a related field; MBA preferred

- Note: Strict 6 days working (Saturday & Sundays are operational)