Ciklum - Delivery Manager

Ciklum is looking for a Delivery Manager to join our team full-time in India.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow, working for a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions.

Our client is a leader in SaaS technology for healthcare, They offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With their expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace.

Responsibilities:

- Coordinate work of 2 scrum teams

- Facilitate all ceremonies and meetings

- Identify and solve the teams impediments

- Contribute to the resource management of the employees within the squads

- Communicate with other squads and managers to align across the entire Connectivity

- Manage the team backlog and keep close with BAs and Product on priorities, ensuring the teams work is reflected in the board

- Ensure communication and transparency

- Keep the good atmosphere and make sure that their squads are a great place to work

Requirements:

- Certified Agile Scrum Master

- Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 3 years

- Good understanding and practical experience with Agile approaches (Scrum, Kanban)

- Experience in managing multiple agile teams in projects up to 7-25 FTE

- Strong service/client oriented attitude, focus on an outcome

- Ability to choose and set up project management tools and techniques in the project

- Experience in Configuration management and managing KPIs

- Good understanding of change and expectations management

- Experience in successful project implementation in a software environment

- Ability to effectively prioritize and execute tasks in a high-pressure environment

- Problem solving attitude using system-thinking approaches

- Ability to manage contractual terms and financial issues

- Upper-intermediate level of spoken and written English

Desirable:

- Experience of work in a distributed teams

- Knowledge of the latest trends at SW development technologies and tools

- Experience in creating and running trainings, workshops, other educational activities

- PMI certification

- Understanding of SAFe or LeSS

- Experience in Healthcare

- Experience in projects with US customers