Chief Human Resource Officer - FinTech

Mission

The Head of Human Resources will act as a trusted partner to the Founders and leadership team, driving the people strategy and ensuring alignment with business goals. This role will be pivotal in addressing both short- and long-term human capital challenges, building a high-performing workforce, and shaping an engaging organizational culture within a high-growth, technology-driven financial services environment.

Key Outcomes

Talent Availability :

- Ensure key roles are staffed with high-performing talent to support business growth.

People Strategy & Structure :

- Define HR frameworks aligned with business aspirations; support organizational structuring.

Leadership Development & Retention :

- Strengthen the executive bench, address underperformance, and retain top talent.

HR Processes & Systems :

- Build scalable policies, performance management, and reward strategies that reinforce a high-performance culture.

Compliance & HR Service Delivery :

- Ensure regulatory compliance, implement HR technology, and provide actionable insights on workforce trends.

Build HR Team :

- Develop, motivate, and retain a high-caliber HR team capable of supporting growth.

Culture & Leadership :

- Serve as a cultural ambassador, fostering an engaged and proactive workforce.

Profile Overview

Experience:

- 15-18 years, with recent experience as Head HR/CHRO in a smaller setup or HRBP in a larger setup.

Preferred Background:

- Fintech, Ecommerce, or Consumer Tech. Candidates from Financial Services may also be considered if they have experience managing product & technology talent.

Key Skills:

- Proven ability in senior-level hiring, talent development, leadership team effectiveness, and driving organizational performance.

Key Behaviours:

Strategic Clarity: Ability to translate strategy into actionable priorities.

Business-Centric: Deep business immersion, balancing organizational and employee needs.

Execution Focused: Agile, detail-oriented, persistent, and data-driven.

Commercial Acumen: Cost-conscious and efficiency-focused.

Team Builder: Excels in senior talent acquisition, development, and accountability.

Self & Interpersonal Awareness: Humble, feedback-driven, and integrity-led leadership style.