Chief Business Officer - Secured MSME Lending

Product Overview:

Loan Product: Secured MSME Rural loans.

Security: Self-occupied residential property.

Ticket Size: 2 to 20 Lakhs, Interest Rate: ~22%.

Customer Profile: Primarily undocumented income profiles (no banking or ITR records); income assessment conducted through field visits and surrogate credit methods (e.g., household cash flow, utility bills, GST data, etc.

Target Geography: Tier 2/3/4 cities in Maharashtra, Chhattisgarh, Odisha, Telangana, Madhya Pradesh, Jharkhand. (MCOTMPJ).

Key Responsibilities:

- Own and execute the go-to-market strategy for the Secured MSME lending product.

- Build the business from scratch including sourcing, credit underwriting, operations, and collections

- Design and implement surrogate credit assessment frameworks for informal customer segments.

- Recruit, train, and manage high-performing distribution and credit teams.

- Establish branch and feet-on-street model for deep market penetration.

- Drive growth to 2000 Cr AUM with a focus on portfolio quality and profitability.

- Ensure strong governance, compliance, and risk controls across the credit lifecycle.

- Coordinate with cross-functional teams to create customer-centric lending journeys.

Qualifications & Experience:

- 12+ years of experience in MSME or secured lending space, with deep exposure to credit underwriting, sales, and collections.

- Proven track record of scaling a lending business to 2000 Cr AUM or more.

- Strong understanding of lending to informal/undocumented customer segments.

- Past experience in any/all of the following states is mandatory: MCOTMPJ.

- Must be willing to travel to Tier 2 4 towns of these states.

- Proficiency or working knowledge of local/vernacular languages in these regions will be considered a strong advantage.