Chargebee - Sales Operation Analyst

Key Responsibilities:

- Data Analysis: Analyze sales data to identify trends, patterns, and insights that can inform sales strategies and improve performance.

- Reporting: Create and maintain sales reports and dashboards to track key performance indicators (KPIs) and provide actionable insights to the sales team and management.

- Process Optimization: Identify inefficiencies in sales processes and recommend improvements to enhance productivity and effectiveness.

- Collaboration: Work closely with sales, marketing, and finance teams to align strategies and ensure seamless operations.

- Sales Forecasting: Assist in the development of sales forecasts and budgets by analyzing historical data and market trends.

- CRM Management: Manage and maintain the Customer Relationship Management (CRM) system to ensure data accuracy and integrity.

- Market Research: Conduct market research to identify new opportunities and competitive landscape analysis.

Qualifications:

- Education: Bachelors degree in Business Administration, Finance, Marketing, or a related field.

- Experience: 2-4 years of experience in sales operations, data analysis, or a related field.

Skills:

- Proficiency in data analysis tools (e.g., Excel, SQL, Tableau).

- Strong analytical and problem-solving skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

Preferred Qualifications:

- Experience in a SaaS or technology company.

- Knowledge of sales methodologies and best practices.

This role is essential for driving sales efficiency and effectiveness, ultimately contributing to the overall success of the organization